Privacy Policy
This Privacy Policy describes how Expert Course Works collects, uses, and protects your personal information.
Last Updated: January 2026
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you:
- Create an account or enroll in courses
- Contact us through our contact form or email
- Subscribe to our newsletter or communications
- Participate in surveys or feedback requests
- Interact with our customer support team
This information may include your name, email address, phone number, payment information, and any other information you choose to provide.
Usage Information
We automatically collect certain information about your use of our website and services, including:
- Device information (browser type, operating system, device type)
- Usage patterns (pages visited, time spent on site, courses accessed)
- IP address and general location information
- Referral source (how you found our website)
Cookies and Local Storage
We use cookies and similar technologies to enhance your experience on our website. These may include:
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Preference cookies to remember your settings
- Local storage for course progress and user preferences
How We Use Your Information
We use the information we collect to:
- Provide and improve our courses and services
- Process enrollments and payments
- Communicate with you about courses, updates, and support
- Respond to your inquiries and provide customer support
- Send educational content and course recommendations
- Analyze website usage to improve our platform
- Prevent fraud and ensure platform security
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website and providing our services, such as:
- Payment processors for secure transaction handling
- Email service providers for communications
- Analytics providers to understand website usage
- Cloud hosting providers for data storage and security
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users
- Prevent or investigate fraud or security issues
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure hosting and backup systems
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Access and Updates
You have the right to access, update, or correct your personal information. You can do this by:
- Logging into your account and updating your profile
- Contacting us directly at [email protected]
- Using the contact form on our website
Communication Preferences
You can control the communications you receive from us by:
- Unsubscribing from marketing emails using the link in the email
- Updating your communication preferences in your account
- Contacting us to opt out of certain communications
Data Deletion
You may request that we delete your personal information, subject to certain legal and operational limitations. Contact us at [email protected] to make such a request.
Cookies and Tracking
Our website uses cookies and similar tracking technologies. You can control cookies through your browser settings:
- Most browsers allow you to refuse or accept cookies
- You can delete existing cookies from your browser
- You can set your browser to notify you when cookies are sent
Please note that disabling cookies may affect the functionality of our website and your user experience.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Users
Our services are operated from the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or website notice
- Post the updated policy on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Expert Course Works
2847 Westheimer Rd
Houston, TX 77057
United States
Email: [email protected]
Phone: +1 713-842-9274